Privacy Policy

Last updated: April 17, 2026

Verified Cremains ("we," "us," or "our") is operated by Disposition with Dignity, a registered 501(c)(3) nonprofit. We are committed to protecting the privacy of our users, the families they serve, and the decedents whose records are entrusted to our platform.

Information We Collect

Account Information: When you create an account, we collect your name, email address, phone number, and organization details. This information is used to operate your account and provide our services.

Case Data: Funeral homes and crematories enter case information including decedent details, contact information, and chain-of-custody records. This data is stored securely and is only accessible to authorized users within your organization.

Usage Data: We collect basic analytics about how our site is used, including pages visited and general traffic patterns. This helps us improve the platform.

Cookies: We use essential cookies to maintain your session and remember your preferences (such as this cookie consent). We do not use third-party advertising cookies.

How We Use Your Information

To provide and maintain our chain-of-custody platform
To process subscriptions and billing
To send service-related communications (password resets, account notifications)
To improve our platform and user experience
To comply with legal obligations

Information We Never Do

We never sell personal data or case data to third parties
We never share case data with anyone outside your organization without your explicit authorization
We never use decedent information for marketing purposes
We never expose identifying information (names, dates of birth, SSNs) in public search results on UnclaimedCremains.org

Data Security

All data is transmitted over encrypted connections (TLS/SSL). Sensitive fields such as Social Security Numbers are encrypted at rest using AES-256 encryption. Access to case data is controlled through role-based permissions, and all actions are logged in an audit trail.

Data Retention

Your case data is retained for as long as your account is active. If you cancel your subscription, your data is preserved for 90 days before being permanently deleted. You may request data export or deletion at any time by contacting us.

Cookies

We use the following cookies:

Session cookie — maintains your login session (essential, expires on browser close)
Cookie consent — remembers your cookie preference for 30 days

We do not use third-party tracking cookies, advertising cookies, or social media cookies.

UnclaimedCremains.org Registry

Cases submitted to the UnclaimedCremains.org national registry are reviewed by Disposition with Dignity administrators before publication. Published records never include the decedent's full name, exact dates of birth or death, Social Security Number, facility contact information, or any other directly identifying details.

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Export your data in a portable format
Withdraw consent for non-essential cookies

Contact Us

If you have questions about this privacy policy or our data practices, contact us at:

Disposition with Dignity
Email: info@verifiedcremains.com